Pochtoy.com: News

4 November 2026

Topping up your account with cryptocurrency is available again

All users of our service can once again add funds to their account using cryptocurrency. You will find the available method in your personal account, in the “Top up balance” section. Happy new bargain shopping!

16 October 2026

Update to topping up your balance with cryptocurrency

We have updated the way you can top up your balance with cryptocurrency. Payment is now processed through the Stripe payment system. Please note: the new method accepts only USDC. USDT is not supported. How to top up your balance 1. If you have USDT, exchange it for USDC in your exchange's app (Bybit, HTX, and others). 2. In your personal account, open «Top up balance», enter the amount, select «Cryptocurrency (top-up with stablecoins via Stripe)» and click «Top up». 3. On the payment page, choose a transfer via QR code or address (Direct Deposit via QR code), rather than connecting a wallet. 4. Select USDC and the Polygon network. The Solana and Base networks are also supported. 5. In the Funding method block, select Exchange if you are paying from an exchange. 6. In the Refund wallet address field, paste your own USDC deposit address on the exchange in the same network. You can copy it on the exchange in the «Deposit» section: USDC coin, the same network as in Stripe. Stripe will refund the money to this address if the transfer fails. 7. Click Continue. Stripe will show a one-time transfer address, a QR code, and the exact...

15 October 2026

How to top up your account balance with cryptocurrency

If you have any difficulties topping up your account balance with crypto, you need to go to “Top up balance”, enter the required amount and select the last option “Cryptocurrency (top up with stablecoins via Stripe)”, click “Top up” and follow the further instructions.

12 October 2026

Big Columbus Day sale: discounts up to 70%

In US online stores, one of the key fall sales of the year has kicked off - in honor of Columbus Day. American brands and major multi-brand platforms have cut prices by up to 75% on clothing, footwear, cosmetics, and sporting goods.. Where to look for maximum savings: brand guide Jeans and basic style : Legendary jeans and denim jackets are already waiting in Levi’s, Lee, and Diesel stores. For stylish basics and premium casual wear, check out Ralph Lauren, Tommy Hilfiger, Calvin Klein, Lacoste, and Armani Exchange. An everyday wardrobe at minimal prices is traditionally offered by GAP, Banana Republic, Old Navy, Gap Factory, Uniqlo, Zara, COS, H&M, and Pull & Bear. Sneakers: Discounts on running lines, lifestyle silhouettes, and gear have been launched by sportswear giants Adidas, PUMA, Reebok, and Under Armour. Skechers and Vans feature a huge selection of comfortable everyday footwear, and fans of iconic New Balance silhouettes should check out the stock marketplace Joe's New Balance Outlet. Outdoor, travel, and warm footwear: Seasonal sales at Timberland, Columbia, Cabela's, Decathlon, and outdoor retailer Backcountry will help you get ready for the cool season and...

9 October 2026

Now you can place an order using a product screenshot!

Another improvement for our customers: you can place an order simply using a product screenshot. Take screenshots of the product page on your phone or computer, capturing all the necessary details - link, price, product name, and quantity. In the "New Order" section, click the “By screenshot” button and add your screenshots in any convenient way - you can drag and drop, select, or paste from the clipboard. The smart AI assistant will fill in all the details, and if anything is missing, it will prompt you on what information needs to be added. Every day we work on making your US shopping even more convenient. Artificial intelligence has already been filling out declarations for you for six months - this process used to take up to an hour if there were many items, but now it takes less than a minute. You can order items from iHerb simply by sending a link to your entire cart. And now, convenient ordering by screenshot is here too! By the way, in a single order you can combine an iHerb cart, screenshots, and links from other websites - our smart algorithms will sort everything out on their own. Buy authentic, ship with the best!

8 October 2026

Garage sale: branded goods and vitamins with discounts up to 70%

🔥 Garage Sale - these are branded goods from our warehouse in the USA, new and used, with discounts up to 70%! Clothing - from $10: Tommy Hilfiger, GAP, Calvin Klein, Adidas, Nike, Levi's and other popular brands. Shoes - from $25: New Balance, Nike, Puma, Saucony, Skechers and other favorite brands with super discounts. Large lots of vitamins - from $30: original sets of vitamins from iHerb from the USA with huge discounts. ⚠️ Important - most items are available in only one copy, and to not miss a profitable purchase, subscribe to the telegram channel of the Garage Sale, you will see all new items. ⚡ The most profitable lots are taken immediately, the prices are really great - subscribe and see for yourself. All goods are already in the warehouse, you don't need to wait for them from the store. Our delivery promotions apply to shipping sneakers, jeans and iHerb vitamins from the Garage Sale: 👟 a pair of sneakers will go to you for $19.99 👖 a package with jeans up to 2 kg - for $19.99 💊 vitamins from iHerb up to 1 kg - vitamins from iHerb up to 1 kg - for $12.99, up to 3 kg - for $38.90

29 September 2026

Film the unboxing and get up to $8 to your account!

Show on video what arrived in your parcel, and we will credit a bonus that can be spent on delivery of subsequent orders and other service services. How much you can get: $4 - only goods in the frame. The video shows unpacked goods and a story about them is audible, no face in the frame. $8 - you tell in the frame. A person in the frame opens the parcel, shows the goods and shares impressions. Pets in the frame are welcome :) How it works: Record an unboxing video. Duration up to 2 minutes, good lighting, goods in focus, no watermarks and background music. Start right with the goods, showing the box is optional: unpack the items, talk about prices, discounts and impressions from the order (information about the goods must take up at least 90% of the runtime). Fill out a short form and send a link to the video. Upload the video to Yandex Disk, Mail.ru Cloud or Google Drive and open access via the link to everyone who has it. Temporary file sharing services are not accepted. Receive the bonus after publication. Once we post the video on our social networks and credit the reward to your balance. One unboxing — per one parcel. Go to the promotion page and...

28 September 2026

35% Duty on Dietary Supplements: Changes Will Not Affect Our Service's Clients!

In recent days, the media has been actively discussing the news that the Government of the Russian Federation has introduced a 35% import duty on biologically active additives (BAAs) and vitamins...

16 September 2026

New: order from iHerb with one link to the entire cart

Now you can send iHerb orders with one link to the cart! You asked - we did it. You assemble the cart on the US version of iherb.com, click “Share cart”, send one link to us, and we break...

15 September 2026

Free robot makes bids for you on eBay auctions

We've launched a new feature: now the bot will automatically place bids on eBay for you. And it's free! The mechanics are as simple as possible: you top up your balance with the amount of your bid...

2 September 2026

The warehouse will be closed on 7 September

On Monday, September 7, our warehouse will be closed due to Labor Day — a federal holiday in the USA. On this day, the receipt, processing, and dispatch of packages from the warehouse will not be carried out. Already on Tuesday, September 8, the warehouse will return to normal operation. Please take this information into account when planning shipments.

26 August 2026

How operators and AI working together sped up Pochtoy.com customer support

Pochtoy.com support has gone through a major transformation: most customers now get complete information about their parcels on the same day they write in. And there is still a real person behind every decision, not a generator of automatic messages. Under the old setup, a support specialist spent the lion's share of their time digging through systems by hand. Answering a single question meant checking the account credits, the seller's invoices, warehouse photos of the parcel and courier statuses one by one. That took hours, so the conversation often dragged on to the next day. What happens now when you send a request We handed the collection of the initial information over to artificial intelligence: The moment a ticket is created, the system instantly pulls up the whole history: from balance movements to warehouse photos of the labelling and the tracking status. The employee sees a ready-made file: what the problem is, links to the original sources and a draft reply with a plan of action. All the specialist has to do is assess the situation, adjust the wording if needed and send the message. Human control comes first The AI does not talk to users directly.

10 July 2026

Discounts up to 75% at summer and semi-annual brand sales in the US

Discounts up to 75%: US online stores are running big summer and mid-year sales. It's a hot time to buy not only summer items that you can wear this season, since delivery takes just 5-10 days. Right now is a great opportunity to refresh your fall-winter wardrobe with branded items at the best prices! Follow the link - you'll find the biggest discounts and most popular items there. Use the promo code for free assisted purchase: GETITNOW.

23 June 2026

Amazon Prime Day: up to -70% on the biggest summer sale

Amazon Prime Day has started - the biggest sale of the summer with discounts up to 70%! Discounts will last from June 23 to 26 inclusive. What’s worth buying? Do you need a Prime account and can it be activated for free? What products and brands are on sale? All answers to questions, popular products and life hacks we have collected via the link - go and make your best purchases! With the promo code GETITNOW, the purchase from Amazon will be free.

20 March 2026

AI will fill out the declaration instead of you: a unique technological novelty for Pochtoy.com clients

We have launched an exclusive feature in the field of shopping in the USA. Pochtoy.com personal account now has an AI assistant that fills out the customs declaration for you. It handles 10 items in 47 seconds! And it's completely free. Filling out the declaration with AI works with any shopping scenario through Pochtoy.com: ✓If our buyers helped you place the order - the AI will find all the data itself and fill out the declaration. ✓ If you have already started marking the contents of the parcels - the AI will see this information and add what is needed itself. ✓ If the AI knows nothing about your orders - just upload a purchase screenshot, an email from the store, or an Excel table. It will figure out what to enter where. Try it right now in your personal account - just click the "Fill with AI" button in the declarations section. Pochtoy.com is the first and only US delivery service to implement artificial intelligence for filling out declarations. We value our clients' time and use all the latest technologies to make every step of sending a parcel as simple as possible. AI has been working inside the service for several years; we use it in logistics, order processing, and...

2 March 2026

You can now add up to 4 additional names to your account

Besides the account owner, you can now add up to 4 more participants. What this gives: you can top up the balance with your card or the card of your husband, wife or friend — simply by adding him or her as an account participant you and your friends can shop in US online stores each under their own name, but use one account at our warehouse to consolidate into a single package and save on shipping by consolidating purchases in one account, you accumulate volume faster and can get shipping discounts sooner This is especially convenient if you order as a whole family or make joint purchases. You can add participants in your personal account on the main page, in the same place where your profile's US address is shown — it will take just a couple of seconds. Please note: this is specifically about the names under which packages arrive at our warehouse in the US you can arrange delivery to the destination country under any number of names — there have never been any restrictions here Please add only real names of people who actually use your account or whose cards are used for payment. No need to add your own name again, specify nicknames or fictitious data...

4 February 2026

Latest news and minor service updates.

We continue to make the service more convenient and understandable, based on your questions and real usage scenarios. We are gradually adding changes that eliminate unnecessary actions, reduce support requests, and allow you to manage orders and packages yourself, in a couple of clicks. Cancellation of ordered additional services Now you can independently cancel ordered photo, video, and splitting services if the package has not yet been taken from the shelf for these services. Cancellation is available directly in your personal account next to the additional services request, without contacting support. Cancellation of delivery insurance Before paying for the package, you can remove delivery insurance. We know it is often added by accident, so now cancellation is available independently, without operator involvement. Closing tickets by the client If a ticket has already been created but a response is no longer needed, for example, you received information in the website chat or Telegram, it can be marked as resolved. After this, the ticket is automatically removed from processing. Please use this option, it really helps. Cancellation of a withdrawal request A withdrawal request...

1 February 2026

Top-up with cryptocurrencies is temporarily unavailable.

Cryptocurrency top-up is temporarily unavailable. We are already working on a new cryptocurrency top-up method and will open it soon. Please do not worry and wait literally a couple of days. We apologize for the inconvenience.

20 January 2026

Section «You asked – we did».

Today we'll share three improvements that made working with the service more convenient and calmer. Now the delivery promo code can be applied not only at the parcel checkout stage, but also later – before payment. If you forgot to enter the promo code or received it after sending the parcel for assembly, no big deal, you can apply it before paying for the parcel. It is now possible to cancel parcel assembly. This comes in handy if another parcel you forgot about suddenly arrives, or if you decide to change the tariff. You can now do this yourself, without contacting support, provided that assembly or inspection of the parcel has not yet started. It is also now possible to cancel a purchase order if it has not yet been taken into processing by the buyer. If you changed your mind, found a better option, or decided to change something, the order can be canceled in one click. We continue to improve the service based on your requests, and we highly value your feedback.

3 December 2025

New Year shipping and support service schedule.

In anticipation of the holidays, we want to inform you in advance about the warehouse and support schedule. Shipments will proceed as planned until December 24 inclusive. There will be no shipments on December 26 and 31. In the new year, we will resume shipments on January 2. December 31 and January 1 are days off for the support service and the purchasing service (buyers) – on these days we will not be able to reply to messages or process new orders, but we will definitely return to work on January 3. Thank you for being with us, and enjoy your holiday preparations! 🎄